State Farm® Insurance Agent Scott Carlson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Deena Davis
October 8, 2026
5
out of
5
rating by Deena Davis
"We recently switched our car, camper, boat, and homeowner’s insurance to State Farm and it was the best experience we have ever had with an insurance company. Not only did they give us a great rate, the entire experience has been easy at every step. Angie has been very easy to communicate with and even when she was out of the office, the rest of the team stepped in to take care of us. We would highly recommend this agency
to anyone!"
We responded:
"Deena, Thanks for thinking of our office to switch your account to. It is great to hear that Angie and the rest of the team took care of you, and you had a great experience. Thanks for the great review and we look forward to working with you for years to come. "
Adam Salter
October 8, 2026
5
out of
5
rating by Adam Salter
"Made it very easy to switch home and auto coverage and Angie was very great to work with!"
We responded:
"Thanks Adam for the great review, I appreciate that you took the time to share your experience with Angie. Its awesome to hear she was great to work with. We appreciate that you choose our office. Thanks again for your 5 Star review. "
Juanita Edinger
October 7, 2026
5
out of
5
rating by Juanita Edinger
"Prompt solution to my question, friendly."
We responded:
"Thank you for the 5 Star review. We are glad you felt our office was friendly and had a prompt solution to your question. My team always stives to hit these marks every time. Thanks for your trust in my office over the years. Thanks again for sharing your experience. "
Richard Trapp
October 5, 2026
5
out of
5
rating by Richard Trapp
"Awesome great service!"
We responded:
"RIchard,
Thanks a lot for the 5 Star Review. It is a pleasure working with you and we are excited that you chose my office and State Farm. We look forward to being your good neighbor for years to come "
Richard Carroll
October 3, 2026
5
out of
5
rating by Richard Carroll
"i am very satisfied with statevfarm."
We responded:
"Thank you for the 5 Star review Mr. Carroll. We are pleased that you shared your experience with our office. It has been great working with you over the years. We appreciate your confidence in our office. Thanks again. "
Deja
October 2, 2026
5
out of
5
rating by Deja
"Angie Tonderum, great service very jolly industrial. Loved our time with her!"
We responded:
"Thanks for the 5 star review Deja. Its great the hear that Angie helped you out and you enjoyed your time with her. We are glad that we can provide great service. Thanks again for the kind words and feedback. "
Shawn L Reinhart
October 2, 2026
5
out of
5
rating by Shawn L Reinhart
"Great and friendly experience."
We responded:
"thanks for the review Shawn, I have appreciated working with your family over the years and its great to know that you have a friendly experience in our office. We appreciate the 5 Star review and your trust in our office. "
Kate Horton
September 15, 2026
5
out of
5
rating by Kate Horton
"Everyone I have spoken with at Carlson State Farm is so helpful and friendly. I appreciate I can speak to a real person to get help when I need it."
We responded:
"Kate, Thank you for the kind words and the great review.
I really appreciate that you took the time to share your experience. We are so glad that your experience with our office was positive. Everyone here at Scott Carlson State Farm strive to helpful and friendly, and yes we are real people that live and work in the Rapid City community.
Thanks again for the kind words and the 5 Star review. "
Linda
September 9, 2026
5
out of
5
rating by Linda
"Excellent phone conversation that resulted in better coverage at an overall lower cost."
We responded:
"Linda, Thank you for the feedback and great review. It is great to hear that our team had an excellent phone conversation and were able to provide you a better value. We are even better in person. We appreciate that you choose our office to protect your family. Thanks again for the 5 star review. "
S Manning
September 4, 2026
5
out of
5
rating by S Manning
"Fast and easy for a fair price!"
We responded:
"Thanks for the 5 Star review. I appreciate the feedback. I was glad we were able to bundle your coverages and offer you a fair price. Thanks again for sharing your experience with our office. "
LRM
August 28, 2026
5
out of
5
rating by LRM
"Just got off the phone with Bennett. I wasn’t even looking for insurance but needed him to see if he could help me locate an insurer for my apartment complex and he tried and I’m not even their customer. IF THEY WILL DO THAT FOR A TOTAL STRANGER JUST THINK HOW GOOD THEY ARE TO THERE OWN CUSTOMERS. THANK YOU!!!"
We responded:
"LRM, Thanks so much for the review and kind words about our office and Bennett. Se strive to go the extra mile for our customers and non customers alike. We would love to see if we can make you a customer in the future. Thanks again for the 5 Star Review. "
William Highland
August 25, 2026
5
out of
5
rating by William Highland
"Angie is so helpful and a real professional."
We responded:
"Hello Bill, thanks so much for the 5 star review. We are excited to have you as a customer. Thanks for recognizing Angie and how professional she is. We all work hard to bring that professionalism to all of our customers. Thanks again for the kind words. "
Paul Davidson
August 17, 2026
5
out of
5
rating by Paul Davidson
"Scott and his team are always a pleasure to work with."
We responded:
"Thank you so much for the 5 stars, Paul! We truly appreciate your feedback and are always happy to help whenever you need us. We appreciate that you have chosen State Farm and our office over the years. Thanks again for sharing your experience. "
Lezza Mignery
August 5, 2026
5
out of
5
rating by Lezza Mignery
"Angie and Scott's team at State Farm Rapid City are the best!! They have made my move from Chicago area very clean... almost seamless!! Thanks so much!!"
We responded:
"Lezza, Thanks for the kind words and great review. I appreciate you sharing your experience with Angie and the rest of my team. Welcome to our area you will love it. Thank you for trusting our office and State Farm. I look forward to working with you in the future. "
Mary Heidelberger
July 22, 2026
5
out of
5
rating by Mary Heidelberger
"Angie did a great job!! I would recommend her to everyone!!"
We responded:
"Thanks a lot for recognizing the great job that Angie in our office is doing. I really appreciate you taking the time to share your experience. Thanks for choosing our office, it will be great to work with you.
Thanks again for the great feedback. "
Shane Moore
July 20, 2026
5
out of
5
rating by Shane Moore
"Great people to work with. Respond quickly and are extremely professional. I enjoyed working with Angie! Highly recommend this agency!"
We responded:
"Shane, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Merlin Schwinler
July 8, 2026
5
out of
5
rating by Merlin Schwinler
"Scott and Angie are great to work with and are very knowledgeable when it comes to my family and business insurance needs. I highly recommend them. Thank you for all the help!!!"
We responded:
"Thanks so much for the fantastic rating, Merlin! We are so glad you had a positive experience with Angie and the rest of the team here at the Scott Carlson State Farm agency. If there is anything we can do for you in the future, just give us a shout! We look forward to taking care of your family for years to come. "
Mary Wood
July 7, 2026
5
out of
5
rating by Mary Wood
"I switched to State Farm and saved $1200 a year! My agent Angie made it simple and was so nice !"
We responded:
"Mary, Thank you for taking your time to share your experience with my office and Angie in particular. I appreciate the feedback. We are excited to have you as a new client . We are eager to show you the value of State Farm and show you that we are more than a great rate. Thanks again for sharing your 5 Star review. "
Bruce Rook
July 2, 2026
5
out of
5
rating by Bruce Rook
"Great Customer Service and helpful friendly staff!"
We responded:
"Bruce, Thanks so much for taking the time to recognize my team. I am excited to hear that you find the team helpful and friendly. We take pride in giving you and all of our clients the top notch service you deserve.
Thanks again for taking the time to share your experience. "
Jim Meyer
June 24, 2026
5
out of
5
rating by Jim Meyer
"Angie, who works at this location, was wonderful. Got the property insurance I needed and worked to get all the documents she needed. Her communication to me through the process was great."
We responded:
"Mr. Meyer, Thanks for sharing your experience with Angie and my office. It is great to hear she was wonderful. My entire team works hard to make sure that our clients have a positive experience with our office. We appreciate that you shared your experience with our office. "
Brittney Aadland
June 20, 2026
5
out of
5
rating by Brittney Aadland
"Adam was happy to go over all my questions and very enjoyable to work with!"
We responded:
"Brittney, thank you so much for the wonderful review! We really appreciate your kind words. Adam and the whole team enjoy answering questions. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Scott Carlson’s Team—we are always here to help!
Thanks again for the kind words and 5 Star review "
Shelle P
June 18, 2026
5
out of
5
rating by Shelle P
"Scott Carlson and his team are the best in Rapid City! Thank you for helping ALL my family with their insurance needs."
We responded:
"Shelle, Thanks so much for the kind words and 5 Star review. We appreciate the feedback. It has been our pleasure helping ALL your family. It is always a joy helping you and your crew.
Thanks again for the kind words and great review. "
Kellie Miles
April 24, 2026
5
out of
5
rating by Kellie Miles
"Adam was very helpful with a couple of quotes"
We responded:
"Thanks for sharing your experience with Adam and my office. I appreciate that he was helpful. I appreciate your trust in State Farm and my office. Thanks again for the 5 star review and trust in the Scott Carlson agency. "
Kira Whitaker
April 13, 2026
5
out of
5
rating by Kira Whitaker
"We have been with this office for over 11 years and they are AWESOME! Super attentive and helpful, always ready to answer questions and assist.
Thank you so much, highly recommend!"
We responded:
"Thanks for the great 5 star review Kira, we appreciate working with your family. I am glad that we are there for you when you need us. It is good that we are attentive and ready to assist. We look forward to working with you in the future and appreciate that you feel we are highly recommended. "
Scot Anderson
April 11, 2026
5
out of
5
rating by Scot Anderson
"No problems - very friendly and helpful."
We responded:
"Mr. Anderson. Thank yo so much for the 5 Star Review. We appreciate that you shared your feedback. I am excited to hear that out team was friendly and helpful and you experienced no problems.
Thanks again for the feedback and great review."