State Farm® Insurance Agent Scott Carlson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Merlin Schwinler
July 8, 2026
5
out of
5
rating by Merlin Schwinler
"Scott and Angie are great to work with and are very knowledgeable when it comes to my family and business insurance needs. I highly recommend them. Thank you for all the help!!!"
We responded:
"Thanks so much for the fantastic rating, Merlin! We are so glad you had a positive experience with Angie and the rest of the team here at the Scott Carlson State Farm agency. If there is anything we can do for you in the future, just give us a shout! We look forward to taking care of your family for years to come. "
Mary Wood
July 7, 2026
5
out of
5
rating by Mary Wood
"I switched to State Farm and saved $1200 a year! My agent Angie made it simple and was so nice !"
We responded:
"Mary, Thank you for taking your time to share your experience with my office and Angie in particular. I appreciate the feedback. We are excited to have you as a new client . We are eager to show you the value of State Farm and show you that we are more than a great rate. Thanks again for sharing your 5 Star review. "
Bruce Rook
July 2, 2026
5
out of
5
rating by Bruce Rook
"Great Customer Service and helpful friendly staff!"
We responded:
"Bruce, Thanks so much for taking the time to recognize my team. I am excited to hear that you find the team helpful and friendly. We take pride in giving you and all of our clients the top notch service you deserve.
Thanks again for taking the time to share your experience. "
Jim Meyer
June 24, 2026
5
out of
5
rating by Jim Meyer
"Angie, who works at this location, was wonderful. Got the property insurance I needed and worked to get all the documents she needed. Her communication to me through the process was great."
We responded:
"Mr. Meyer, Thanks for sharing your experience with Angie and my office. It is great to hear she was wonderful. My entire team works hard to make sure that our clients have a positive experience with our office. We appreciate that you shared your experience with our office. "
Brittney Aadland
June 20, 2026
5
out of
5
rating by Brittney Aadland
"Adam was happy to go over all my questions and very enjoyable to work with!"
We responded:
"Brittney, thank you so much for the wonderful review! We really appreciate your kind words. Adam and the whole team enjoy answering questions. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Scott Carlson’s Team—we are always here to help!
Thanks again for the kind words and 5 Star review "
Shelle Perleberg
June 18, 2026
5
out of
5
rating by Shelle Perleberg
"Scott Carlson and his team are the best in Rapid City! Thank you for helping ALL my family with their insurance needs."
We responded:
"Shelle, Thanks so much for the kind words and 5 Star review. We appreciate the feedback. It has been our pleasure helping ALL your family. It is always a joy helping you and your crew.
Thanks again for the kind words and great review. "
Shane Moore
June 3, 2026
5
out of
5
rating by Shane Moore
"Great people to work with. Respond quickly and are extremely professional. I enjoyed working with Angie! Highly recommend this agency!"
We responded:
"Shane, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Kellie Miles
April 24, 2026
5
out of
5
rating by Kellie Miles
"Adam was very helpful with a couple of quotes"
We responded:
"Thanks for sharing your experience with Adam and my office. I appreciate that he was helpful. I appreciate your trust in State Farm and my office. Thanks again for the 5 star review and trust in the Scott Carlson agency. "
Kira Whitaker
April 13, 2026
5
out of
5
rating by Kira Whitaker
"We have been with this office for over 11 years and they are AWESOME! Super attentive and helpful, always ready to answer questions and assist.
Thank you so much, highly recommend!"
We responded:
"Thanks for the great 5 star review Kira, we appreciate working with your family. I am glad that we are there for you when you need us. It is good that we are attentive and ready to assist. We look forward to working with you in the future and appreciate that you feel we are highly recommended. "
Scot Anderson
April 11, 2026
5
out of
5
rating by Scot Anderson
"No problems - very friendly and helpful."
We responded:
"Mr. Anderson. Thank yo so much for the 5 Star Review. We appreciate that you shared your feedback. I am excited to hear that out team was friendly and helpful and you experienced no problems.
Thanks again for the feedback and great review."
Seth
April 10, 2026
5
out of
5
rating by Seth
"My favorite State Farm Agent and Team! Angie has been very helpful in switching us over to State Farm and has found so many discounts for my family."
We responded:
"Seth Thanks a lot for sharing your experience with our team and Angie. I am excited that she has been helpful in switching to State Farm. Welcome to State Farm. Thanks again for the kind words and 5 Star Review.
"
Allison Bich-Hofer
March 31, 2026
5
out of
5
rating by Allison Bich-Hofer
"Angie was so great to work with! She is incredibly knowledgeable and always willing to help!"
We responded:
"Allison, Welcome to State Farm and our office. Thank you for taking the time to recognize Angie for being willing to help. We appreciate your kind words and sharing your experience. "
Teresa Miles
March 11, 2026
5
out of
5
rating by Teresa Miles
"Angie provided excellent service. She was easy to talk to and very knowledgeable."
We responded:
"Thank you for the kind words about our office and Angie. I am excited that she was knowledgeable. We look forward to helping you. Thanks again for recognizing Angie's excellent service. "
Cindy Lohman
March 5, 2026
5
out of
5
rating by Cindy Lohman
"Competitive prices, great response time and follow through, flexibility on appointment schedules"
We responded:
"Wow, thank you for the 5-star review, Cindy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Rhonda Pinson
March 1, 2026
5
out of
5
rating by Rhonda Pinson
"Attention to our personal needs and lifestyle. Providing information about products that will benefit us in the long term as well as our current needs. Quick response to questions and changes. Awesome and attentive staff. Recommend 100%."
We responded:
"Thank you for the kind words and sharing your experience with our office. we appreciate you choosing our office for these many, many years. Some of our first clients. We look forward to many more years of providing products that will benefit us in the long run.
"
Rich Voegeli
February 24, 2026
5
out of
5
rating by Rich Voegeli
"called to insure another vehicle and Julie was super kind and helpful"
We responded:
"Rich, Thank you for taking the time to acknowledge my team member Juli. We love working with you and Its great to hear that she was kind and helpful. I appreciate your trust in my office and State Farm. "
Marilyn Shelton
February 4, 2026
5
out of
5
rating by Marilyn Shelton
"Julie, thank you for all your help and support. I knew the checks in the mail would somehow find its way home 🏡. You have always been very helpful to me. In all my years with State Farm I've been really impressed. Thank you
."
We responded:
"Marilyn, Thanks for taking the time to share your experience with our office and Julie. I am so glad she has always been helpful to you. You have been with State Farm and my office for many years. I appreciate that you keep voting to keep us. I have appreciated that you have chosen us over time. Thanks again for giving us the review and sharing your experience with our office. "
Donna Patterson
January 12, 2026
5
out of
5
rating by Donna Patterson
"Adam was very helpful and took us through all aspects of our new coverage for both of our vehicles and our home. Thank you Adam!!"
We responded:
"Donna,
Thanks for the feedback on my office and Adam. It was great to hear that he was helpful and explained your coverages on your vehicles and home. We hope you find the entire team at our agency to be just awesome as Adam. Thanks again for the kind words and 5 star review "
Karen Perkins
January 5, 2026
5
out of
5
rating by Karen Perkins
"Great service for both our vehicles and residence. Very friendly!"
We responded:
"Karen, Thanks so much for the 5 star google review. We are excited that we were able to give you great service for your vehicle and residential insurance. My team and I strive to always be friendly and responsive.
"
Tim Stolicker
December 30, 2025
5
out of
5
rating by Tim Stolicker
"Fast and easy service. I love that someone answers and not a computer."
We responded:
"Thank you for the kind words and 5 star review. It is always our pleasure to help you and your family, We appreciate your loyalty to State Farm and our office. "
Terrie Keyser
December 22, 2025
5
out of
5
rating by Terrie Keyser
"Appreciated both Julie and Angie's great customer service helping me with Renter's insurance policy I needed help with."
We responded:
"Terrie,
Thanks for the great review and sharing your experience with Jili and Angie in our office. We are so glad that your experience with both of them was great. We are here to help with your Renters, Auto, Life or any other insurances needs you may have.
Thanks again for the kind words and 5 Star Review. "
Jennifer Vogel
December 22, 2025
5
out of
5
rating by Jennifer Vogel
"Angie is always so helpful with any questions or issues that I may have. It’s very much appreciated! Thank you!"
We responded:
"Jennifer, Thanks for taking the time to share your experience with Angie in my office. She is helpful and I am glad that she always is able to answer your questions and issues. We are here to help, and grateful that you ask for it.
Thanks again for your business and kind words. "
SC Muhr
December 16, 2025
5
out of
5
rating by SC Muhr
"Angie has been fantastic to work with and has gone above board to help get our insurance lined up"
We responded:
"SC Muhr, Thank you for taking the time to recognize my team and Angie. I am excited she has been fantastic to work with and able to get your insurance in the Rapid City area set up. Welcome to the Black Hills. I look forward to working with you and thanks again for the kind words and great review. "
Eric Eidem
December 3, 2025
5
out of
5
rating by Eric Eidem
"Scott Carlson has been our State Farm agent for nearly 25 years. We could not have asked for more from Scott and his staff! Thank you for the expertise and understanding for all this time!"
We responded:
"Eric, Thanks for sharing your experience with our office. It has been our honor to help you throughout the years. It has been so great to be part of your family for most of my agency career. We appreciate that you have stuck with us over the years. Thanks again for the review and sharing your experience. We look forward to many more years helping you. "
Cele
November 27, 2025
5
out of
5
rating by Cele
"I met with Angie to compare the insurance prices that I currently have with the same policies with State Farm. Angie showed me policies for my home and vehicles with significant savings. I will be switching insurance companies soon. So thankful for the opportunity to save money. Angie was very proficient and personable."
We responded:
"Cele Thanks for taking the time to share your experience with Angie and my office. I am excited we were able to save you money and hope that we show you a better value. We are always here to help with your insurance and finical service needs. We are humbled that you made the switch to State Farm and our office. Thanks again for the feedback and 5 Star review. "