
State Farm® Insurance Agent Scott Carlson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeannie Stafford-Wright (Jen)
June 4, 2025
"Thank you so much"
Les Alderson
June 3, 2025
"I was able to walk in and get car insurance, with no hassle They seem to care and get me the best rate they could and explain the process."
"Thanks for the kind words and great review. We appreciate that you took time to recognize our office. I am glad you were able to take care of your car insurance without a hassle. We do care about our customers and know that you could have chosen many other companies and agencies. We appreciate you chose us and look forward helping you in the future. Thanks again for the review. "
Denise Allen
May 30, 2025
"The staff at the State Farm office of Scott Carlson are always friendly and very helpful!"
"Thank you for the great review. It has been great to work with you over the years. I appreciate your loyalty to our office. I think we have a great team here at Scott Carlson State Farm and hope that we are always friendly and helpful. Thanks again for the kind words and we look forward to helping you in the future. Please stop in when you are in Rapid City I would love to see you.?"
Jeri Burns
May 20, 2025
"Great service getting a lot of details in place for my new insurance."
"Thank you for the kind review Jeri. I appreciate that you took the time to recognize Bennett's efforts to explain all of the details. We are excited to be able to help you with your insurance needs. "
Marley Graff
May 16, 2025
"Angie was very communicative & easy to talk to! Being new to homeowner ship & the whole world of insurance, Angie was patient & super helpful with any questions we had. She made this easy!"
"Thanks for the review Marley. I am excited for you to get into your new home. Thanks for taking time to recognize Angie for helping you understand the process. My whole team is here to help you. "
Denise Bunn
May 8, 2025
"Scott Carlson and his secretaries are always helpful and have been great. I would recommend them to anybody who is looking for a new insurance company or agent. They've been wonderful with helping me with my mother's account when no one else seemed to pick up where they should have and helped me out.I appreciate them very much"
"Denise, Thank you for the feedback. I am glad my team was able to help you out and you would recommend us to others. Thanks again for the review and feedback. "
Karen Proell
April 21, 2025
"Angie Tonderum is a great customer service representative. She did an awesome job of quoting both homeowners and auto insurance for me. Both policies are now in place and she saved me a few hundred dollars by changing to State Farm.😊"
"Karen, Thank you for sharing your experience with our office. I am excited to hear that Angie is a great customer service rep. We are glad we could help and its a bonus that we had competitive rates. We look forward to working with you in the future. "
Rebecca Leeds
April 15, 2025
"I walked in with no appointment needed .It was very easy getting my home owners and car insurance set up."
"Thanks for the review. I appreciate the feedback. It is great that we were able to take care of you on the spot. We try and help as quickly and efficiently as possible. I am glad we could help. Thanks for the kind words and the great review. "
Nathan Kleege
April 14, 2025
"Good customer service"
"Nathan, Thanks for taking the time to give us a 5 Star review. We are excited we gave you the good customer service you deserve. We strive that we give you a the exceptional service level you deserve. We look forward to working with you in the future. Thanks again for taking the time to give us the feedback. "
J B
April 9, 2025
"Scott and his team are true customer service people, they helped me out tremendously and I recommend them to everyone."
"Thanks for the great review and kind words. I am glad we were able to help you and that my team has given you the true customer service that you deserve. Good luck in your future and thanks again for the kind words"
Linda Wehner Van Vlack
April 2, 2025
"Angie and Scott were super kind, helpful and thorough with all our insurance! Thanks so much!"
"Linda, It was great working with you on Monday. I was glad we were able to take care of you. You were very patient with us, and Angie and I appreciate that. We hopefully had a few laughs along the way. Thanks for choosing us, it means a lot to me and my team. Thanks for the kind words and leaving us a review. "
TL2659
March 31, 2025
"Overall great experience. Angie was very pleasant, friendly and very knowledgeable. Explained everything in great detail. Highly recommend!!"
"TL2659, Thanks for taking the time to mention our office and Angie. I am excited that you had a great overall experience in our office. Angie and the rest of our team here at Scott Carlson State Farm Insurance is knowledgeable and friendly. Thanks for recommending us and sharing your thoughts with a 5 Star Review. "
Barb Kusler
March 28, 2025
"We worked with Angie to set up insurance policies after huge rate increases with our former insurance company. What a pleasure it was to do business with Scott Carlson State Farm office! Angie was very knowledgeable and so pleasant. The biggest plus is the amount of money we saved. Can’t go wrong with State Farm."
"Hello Barb, Thanks for taking the time to leave us a review. I am so glad you had a good experience with Scott Carlson State Farm. Angie and all of our team are here to help. I am glad she was knowledgeable and pleasant. Thank you for thinking of us for your insurance needs and also for the kind words and 5 star review. We look forward to working with you. "
Savage Mami
March 24, 2025
"I love the service received today . Everything was quick and easy ."
"Thanks for the 5 star review. We work hard to make your insurance experience is quick and easy. We appreciate your kind words. "
Alfa DS
March 20, 2025
"Me fui contenta despues de la gran atención que tuvo angie tonderum"
"Thanks for the great review and recognizing Angie. My entire team is here to give you the first class service you deserve. I look forward to working with you in the future. "
Ty Hiatt
March 16, 2025
"Great people to work with. Very prompted and knowledgeable"
"Thanks for the review Ty. We appreciate that you took the time to recognize our team. it was great to work with you and I hope we can work with your family in the future. Thanks again for the 5 Star review. "
Karen Woods
March 5, 2025
"It was a great experience working with Angie on our new auto and home insurance. We look forward to continuing work with you when needed."
"Thanks for the kind words and review. We are excited to work with you moving forward. I am so thankful that you had a great experience working with Angie for your new home and auto insurance. Welcome to our agency and please know you can always reach us. Thanks again for taking the time to recognize my fantastic team. "
M V
March 4, 2025
"Angie took good care of me and answered all my questions and had great advice for me on adding a few things to our policies."
"Thanks M V I appreciate the 5 Star Review. I am excited that Angie took the time to answer all your questions and gave advice on a few things. Our office is here to educate you on options and give you the information needed to make an informed decision that fits your family. Thanks again for sharing your experience. "
Marilyn Larson
February 26, 2025
"Talked to Jesse today. She was very sweet and followed up immediately with what she said she would do! appreciate that!!!"
"Thanks for recognizing Jessie's customer service, we appreciate it. I am glad she followed up and followed through on what she said she would do. We appreciate the kind words and the great review. "
Kevin Sukraw
February 26, 2025
"Angie spent a lot of time working with me on multiple aspects. Very helpful"
"Thanks for the feedback Kevin. I appreciate you recognizing Angie for spending the time to work with you. I am glad she was helpful. I appreciate that you choose our office to work with over the years. "
Araru P
February 14, 2025
"Great customer service! Angie is wonderful! Thank you!"
"Araru, Thanks for the 5 Star Review. We appreciate the feedback. It is great to hear that Angie is giving great customer service, my whole team is wonderful. We look forward to working with you in the future. Thanks again for sharing the kind words."
Kelby Wilson
February 12, 2025
"Bennett was extremely helpful and was able to get the policy I needed at a rate I could afford!"
"Thanks for the kind words and 5 Star review Kelby. I am glad that Bennet was helpful and able to fit the policy to your needs. We look forward to helping you in the future. Thanks again for the great review."
Gonggui Lin
February 12, 2025
"Julianna did good job,thank you for her help"
"Thanks Gonggui for the great review. Juli and all of our teamwork hard to do a great job of customer service for our clients. I am so glad that you recognized her for helping. We look forward to helping you in the future. Thanks again for the review. "
Kevin Wu
February 11, 2025
"The angie is very patient. Thank you for her service."
"Thanks Kevin for the kind words. I am glad that Angie was able to help and make sure you were taken care of. We appreciate that you shared your experience. We look forward to helping you in the future. "
Roger Severson
February 10, 2025
"Excellent, personal, friendly service. Angie Tonderum (agent) helped us out greatly. Very informative."
"It was great to see you yesterday. We’re honored by your positive feedback, and glad that Angie provided excellent, personal and friendly service! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"