Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Round

Karen Round

October 6, 2025

5  out of  5
rating by Karen Round
"Angie is awesome plus State Farm is awesome. They were there when I needed someone.Easy to talk with and get the updated services explained to you so you can make a good decision. Also let me know about Medicare"
We responded:
"Karen, Thank you for recognizing Angie for her hard work, she is pretty awesome. It is great that we were able to explain new services to you and hope we made Medicare a little more understandable. We appreciate that you have chosen State Farm and our office over the years. Thanks again for the kind words and the great review. "
Profile photo of Keeryn Hare

Keeryn Hare

October 3, 2025

5  out of  5
rating by Keeryn Hare
"Working with StateFarm has always been a joy! We have been insured with them for several years and they have done nothing but taken care of us. I truly appreciate having an agent that puts our needs first."
We responded:
"Keeryn, Thanks for the 5 Star review and the kind words. It has always been fun to work with your family. Thanks for sticking with us over the years, we do not take this for granted. Our team loves working with you. Thanks again for the kind words and we look forward to working with you in the future. "
Profile photo of Deisirae Wieser

Deisirae Wieser

September 25, 2025

5  out of  5
rating by Deisirae Wieser
"Great friendly staff. Very knowledgeable and break it down to understand"
We responded:
"Thanks for the review, we appreciate it. I know you worked with Adam and Angie yesterday to review your account. I am glad that they were knowledgeable and took the time to help you understand your policies and discuss your Life Insurance. It is such an important product for your family if a tragedy happens. I'm proud you chose our office to be there for you. Thanks again for the kind words and great review. "
Profile photo of Ashley Gullage

Ashley Gullage

September 25, 2025

5  out of  5
rating by Ashley Gullage
"I have been with State Farm since I was 15 and learning to drive. Fast forward 20 years and I have my own policy and take it with me every time we move states being a military family. Angie was phenomenal and so kind. She switched our policies from Florida and made sure we had the coverage we wanted and needed for the new area. She is a great example of why I chose State Farm for my family all these years! Her knowledge and willingness to help is without comparison. Thank you State Farm!"
We responded:
"Ashley, Thank you for being a military family, we honor your family for the sacrifices you make for our country. I am honored your chose our office, and State Farm for all these years to follow you from place to place. Thanks for sharing your experience with Angie on my team. We all work hard to make your experience with our office first class. Welcome to South Dakota and the Black Hills. Thanks again for the kind words and great review. "
Profile photo of David Bamburg

David Bamburg

September 24, 2025

5  out of  5
rating by David Bamburg
"Angie was awesome. Showed us all possibilities with changing our homeowners insurance back to Statefarm. Now making it happen."
We responded:
"David, Thanks for the feedback, we appreciate it. I have appreciated your trust in our office and State Farm over the years, and I am excited that we are going to earn your homeowners insurance back. I am glad to know that Angie was awesome. All of my team work hard and strive to be awesome every day. Thanks again for taking the time to give us a 5 Star Review. "
Profile photo of Russell Merma

Russell Merma

September 15, 2025

5  out of  5
rating by Russell Merma
"Everything was perfect! Angie did an awesome job hearing and very professional"
We responded:
"Russell, Thanks for the kind words about our office and Angie. I am glad to hear that she was very professional. Welcome to State Farm and our office, I hope to meet you soon. "
Profile photo of Jim Moore

Jim Moore

September 13, 2025

5  out of  5
rating by Jim Moore
"Angie Tonderum and Scott Carlson at State Farm helped us completely understand both our home and auto plans answering all ours questions. We would recommend this group to anyone considering obtaining or changing insurances. Jim and Hans Moore"
We responded:
"Thanks for sharing your experience with our office and Angie specifically. I am glad we were able to explain your home and auto insurance and answered your questions. We try and make the complex more simple. We appreciate that you took the time to give us a review and that you would recommend State Farm and our office. "
Profile photo of David King

David King

September 3, 2025

5  out of  5
rating by David King
"We looked over our multiple insurances to make sure that we are covered in the event of an accident or weather catastrophe. The process went very smoothly and the agent was able to meet us at our convenience. Very happy with our insurance and agent. They are always there and helpful when you need them"
We responded:
"Thank you for taking the time to recognize our office, this means a lot. It has been great to work with you and your family for over 10 years and know that you are happy with us. I am glad the review process went smoothly and we were able to review your account to be sure you were covered. We appreciate that you choose our office and State Farm to protect your family. Thanks again for taking the time to share your experience. "
Profile photo of Darryl Shaw

Darryl Shaw

August 20, 2025

5  out of  5
rating by Darryl Shaw
"From the first day I walked into the State Farm office I was treated with respect and I felt like I was the customer. We set an appointment I arrived on time out of respect for them and the staff from the desk to the agent was amazing. Listen to my long life story to give them the information they needed to give me the best quote on insurance. Thank you Julie and Angie you gave me a little more faith in the insurance business."
We responded:
"Thank you for taking the time to recognize our team. I am glad to hear that Juli and Angie were able to give you a little faith in the insurance business. We always strive to treat our customers with respect and like you are a part of the family, not just a customer or a number. Thanks for the great review and taking the time to share your experience. "
Profile photo of Jed Windjue

Jed Windjue

August 18, 2025

5  out of  5
rating by Jed Windjue
"Scott and his Agency are very friendly and professional. I've used their services for years and wouldn't want to have anyone else on my side!"
We responded:
"Thanks for the review Jed, we appreciate it. It has been great helping out your family. I am glad you allow my team to have your back when you need us. Thanks again for taking the time to share your experience. "
Profile photo of Alexis Dike

Alexis Dike

August 15, 2025

5  out of  5
rating by Alexis Dike
"Amazing customer service, they were super helpful with all of my questions after I had an accident. 10 out of 10 recommend."
We responded:
"Alexis, Wow, thanks for the review. I am so glad you are happy with our customer service, and the fact you got all of your questions answered after your claim. 10 out of 10 recommendation from you is humbling for us. We appreciate that you took the time to share your experience, and look forward to helping you with your insurance and financial services in the future."
Profile photo of Devan Tam-Noll

Devan Tam-Noll

August 14, 2025

5  out of  5
rating by Devan Tam-Noll
"Had exceptional service! Adam was nice enough to help me understand the plan I was needing assistance setting up and emailed a quote to me so I can keep record for tomorrow when I return to start my plan. Though I initially came to converse with Scott, I am still very appreciative of the service I was assisted with. Very pleasant experience overall."
We responded:
"Thank you Devan for taking the time to share your experience. I am glad to hear that Adam was able to help you understand your plan and help set your plan up for you. We are a team here at Scott Carlson State Farm agency and my team is here to help when I am not able to. We are glad that you recognize and are appreciative of our service. We look forward to helping you in the future. Thanks again for the great review. "
Profile photo of marilyn bentz

marilyn bentz

August 8, 2025

5  out of  5
rating by marilyn bentz
"Great pricing and service!"
We responded:
"Thanks for the kind words and 5 Star Review Marilyn. We appreciate you taking the time to share your experience. We are not in control of the price but we certainly can give you the first rate service you deserve. We appreciate that you have given our office a chance to show you that there is a difference in service. Thanks again for the kind words. "
Profile photo of Cyndi

Cyndi

August 6, 2025

5  out of  5
rating by Cyndi
"Adam was fantastic! Explained everything very thoroughly! Would absolutely recommend him for anyone looking for home and auto insurance!"
We responded:
"Cyndi, Thanks for taking the time to recognize Adam at the Scott Carlson State Farm Agency. We appreciate that you would absolutely recommend him for home and auto insurance. We look forward to helping you in the future. "
Profile photo of Jeffery Schweigerdt

Jeffery Schweigerdt

August 4, 2025

5  out of  5
rating by Jeffery Schweigerdt
"Angie was great with helping me get the best price and coverage for my insurance needs. Everyone was great to deal with."
We responded:
"Mr. Schweigert, Thanks for taking time to give us a review. It great to hear that Angie did a great job helping you get a good price for your insurance needs. I look forward to showing you everything that State Farm has to offer in the future. We hope that you will see that we are more than just price, but a good value. Thanks again for the kind words and great review. "
Profile photo of Ron Hauck

Ron Hauck

August 1, 2025

5  out of  5
rating by Ron Hauck
"The staff at Scott Carlson are the best! I can call any time and know that someone will answer and have a solution for my questions."
We responded:
"Thanks for the review Ron. We appreciate that you took the time to share your thoughts. We always try and be there for you to answer questions and offer solutions. We appreciate helping you and your family. Thanks again for the kind words and great review for the team. "
Profile photo of Tammy Young

Tammy Young

July 29, 2025

5  out of  5
rating by Tammy Young
"I've known Scott for year's! I was with State Farm when I moved back to SD. I changed providers and yearly Scott would reach out to review my policy. He is GREAT to work with! Very helpful, professional and are always looking for ways to save you money! He is prompt with emails! They offer great discounts, especially with insurance bundles. I highly recommend Scott Carlson-State Farm Insurance if you are looking for an insurance provider!"
We responded:
"Thank you Tammy for the review, we really appreciate hearing from all of our customers. I am glad we are able to help you and of course look forward to continuing to in the future. It has been great to be able to earn your business again, welcome back. We appreciate that you took the time to give us a review. "
Profile photo of Ken Wrede

Ken Wrede

July 28, 2025

5  out of  5
rating by Ken Wrede
"Scott Carlson Agency has always been very responsive and good to us."
We responded:
"Ken, Thanks for your kind words and review. It has been great working with your family over the years. We appreciate the opportunity to help you and never take for granted that you have many options. We appreciate that you took the time to give us a review and look forward to working for you for many more years."
Profile photo of Nathan McMillin

Nathan McMillin

July 25, 2025

5  out of  5
rating by Nathan McMillin
"Scott is very knowledgeable and always looking out for the best interest of the costumers. He doesn’t pressure you in to anything and try to get the best deal for you"
We responded:
"Thanks for sharing your experience with our office. I appreciate the feedback and am glad you fee that we have your best interest in mind when we make recommendations. Thanks for allowing us to help and the 5 Star Review."
Profile photo of Lisa Encke

Lisa Encke

July 1, 2025

5  out of  5
rating by Lisa Encke
"Angie was extremely helpful in assisting my family with first time homeowners insurance. She took time to answer our questions and thoroughly explain our policy. She is very knowledgeable and kind. She was even willing to go through all the specifics of our new house a second time to make sure everything was listed correctly and then ran it for an updated quote. Thank you for your excellent service!"
We responded:
"Lisa, Thanks for taking the time to share your experience with the Scott Carlson State Farm Agency. We appreciate that you left a review. I am excited that your experience with Angie was positive. Being a first time homeowner is exciting and full of lots of new experiences. We always take the time to explain your coverages, options, and answer questions. We look forward to helping you in the future. Thanks again for the kind words and review. "
Profile photo of Kenneth Hutton

Kenneth Hutton

June 28, 2025

5  out of  5
rating by Kenneth Hutton
"Angie and Scott and the new trainee were very helpful. I appreciate their efforts"
We responded:
"Thanks for taking the time to give us a review. We appreciate it. I am glad that Angie and Adam were able to help you. We strive to make sure that we are helping you with every interaction. Thank you again for the positive review. "
Profile photo of Christena Lunsford

Christena Lunsford

June 24, 2025

5  out of  5
rating by Christena Lunsford
"This office has been so helpful with all our insurance needs. They review our policies with us annually. We have never had service like this! We would wholly recommend them!"
We responded:
"Christena, Thanks for the 5 star review. I appreciate that you took the time to recognize our office. I am also grateful that you recognize our review process. Its important to review your accounts to be sure that we are keeping up with changes in your life. We strive to give all of our clients the same experience you ae receiving. Thanks again for recommending the Scott Carlson agency. "
Profile photo of Toni Pochat

Toni Pochat

June 6, 2025

5  out of  5
rating by Toni Pochat
"Needed new car insurance and decided to go with state farm. Angie Tonderum was absolutely amazing. Such a easy process. Will definitely recommend her to anyone looking for new insurance. Thank you so much."
We responded:
"Toni, Thanks for taking the time to acknowledge our office and Angie Tonderum. I am so glad you had an amazing experience with her. All of my team members strive to give you this amazing experience. Welcome to State Farm and thanks again for the kind words and the good review. "
Profile photo of Jeannie Stafford-Wright (Jen)

Jeannie Stafford-Wright (Jen)

June 4, 2025

5  out of  5
rating by Jeannie Stafford-Wright (Jen)
"Thank you so much"
We responded:
"Jeannie, Thanks for the 5 Star review we appreciate it. I am glad we were able to help you. Welcome to the Black Hills. We are here to help you with your insurance and financial service needs. I look forward to meeting you soon. "
Profile photo of Les Alderson

Les Alderson

June 3, 2025

5  out of  5
rating by Les Alderson
"I was able to walk in and get car insurance, with no hassle They seem to care and get me the best rate they could and explain the process."
We responded:
"Thanks for the kind words and great review. We appreciate that you took time to recognize our office. I am glad you were able to take care of your car insurance without a hassle. We do care about our customers and know that you could have chosen many other companies and agencies. We appreciate you chose us and look forward helping you in the future. Thanks again for the review. "